Refund policy

You may return items bought at casasaffron.co.uk in their original, unused and saleable condition for a refund or exchange within 14 working days from receipt. You are not required to give us any reason for doing so, however proof of purchase (order number) is required. This excludes personalised items which cannot be returned or exchanged unless faulty.

You will be required to organise and pay for the return of the items to us. Before doing so, please contact us for a return reference and all details, including the return address.